FAQ
General
WHERE ARE YOU LOCATED? CAN I PICK UP MY ORDER?
Our samosas are made by hand in a licensed commercial kitchen located inside Kanata Kash N Karry, where our products can be picked up. We offer free delivery with a 5 km radius from our kitchen. Minimum purchase of $39.00 applies. Contact us for delivery fees for other regions within the National Capital Region (NCR).
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
We accept payment by email money transfer (EMT) or credit card upon delivery. You can also pay online using a credit or debit card. EMTs can be sent to billing@ottawasamosa.com. For first time bulk orders, payment is required upfront, although arrangements can be made for long term customers.
DO YOU SELL ANYTHING OTHER THAN SAMOSAS?
Yes, along with our samosas and pakoras, we also sell Spice Mixes, bottles of chutney including Samosa Chutney, Spicy Tamarind, Achari Mango, Coriander, Green Chili, Date-Tamarind and Mint. We also sell kulfi (Indian ice cream). Kulfi flavours include Mango, Pista (pistachio), Falooda, Mawa-malai and Chocolate. We periodically feature a new flavour for a limited time. More products can be found on our Online Restaurant
WHAT IS YOUR DELIVERY POLICY? DO YOU DELIVER OUTSIDE OF OTTAWA?
We offer free delivery within a 5 km radius from our kitchen at 60 Colchester Square in Kanata. A minimum purchase of $39.00 applies. We may deliver outside of our usual delivery zone (NCR) for bulk orders of $500 or more.
Local Delivery Fees
- Free (same day) delivery within a 5 km radius
- $5 fee (same day) for over 5 km to 10 km
- $10 fee (48h) for over 10 km to 15 km
- $15 fee (within 48h) for over 15 km to 20 km
- $20 fee (subject to availability) for over 20 km (limited to within Ottawa) - An additional $5 fee applies to deliveries on the Quebec side
HOW WILL I KNOW WHEN MY ORDER WILL BE DELIVERED?
You will receive an email when the pickup is ready or once the delivery is completed.
Our Menu
HOW BIG ARE YOUR SAMOSAS? HOW SPICY ARE YOUR SAMOSAS? ARE YOUR SAMOSAS HALAL?
Our standard traditional samosa is approximately 30 g and 3" on each side. Samosas are medium spicy. For a spicier option, we also offer Punjabi samosas and Lahori Samosas (no peas). All of our products are 100% halal.
CAN I ORDER AN ASSORTMENT OF DIFFERENT SAMOSA TYPES IN ONE PACK/PLATTER?
We offer a mix of Veggie, Beef and Chicken Samosas in our Mix 60-Platter (fried samosas). Unless otherwise specified, the Mix 60-Platter comes with 20 veggie, 20 beef and 20 chicken samosas. You can customize it however you want.
HOW DO I COOK THE FROZEN SAMOSAS?
Cooking instructions can be found on here.