We are still open! However, due to the ever-changing situation with COVID-19, we have made some changes to our pickup and delivery procedures. Click here to learn more.

FAQ

General

WHERE ARE YOU LOCATED? CAN I PICK UP MY ORDER?

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We do not have a store of our own. Our samosas are made in a licensed commercial kitchen located inside Kanata Kash N Karry, where our products can be picked up. We offer free delivery with a 5 km radius from our kitchen. Minimum purchase of $39.00 applies. Contact us for delivery fees for other regions within the National Capital Region (NCR).

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

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We accept payment by email money transfer (EMT) or credit card upon delivery. You can also pay online using a credit or debit card. EMTs can be sent to billing@ottawasamosa.com. For first time bulk orders, payment is required upfront, although arrangements can be made for long term customers.

DO YOU SELL ANYTHING OTHER THAN SAMOSAS?

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Yes, along with our samosas, we also sell Desi Spice Mixes, and 250mL and 368mL bottles of chutney including Samosa Chutney, Achari Mango, Coriander, Green Chili, Date-Tamarind and Mint. We also sell kulfi (Indian ice cream). Kulfi flavours include mango, pista (pistachio), falooda, mawa-malai, chocolate and vanilla bean. We periodically feature a new flavour for a limited time.

WHAT IS YOUR DELIVERY POLICY? DO YOU DELIVER OUTSIDE OF OTTAWA?

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We offer free delivery within a 5 km radius from our kitchen at 60 Colchester Square in Kanata. A minimum purchase of $39.00 applies. We may deliver outside of our usual delivery zone (NCR) for bulk orders of $500 or more. 

Local Delivery Fees

- Free (same day) delivery within a 5 km radius

- $5 fee (same day) for over 5 km to 10 km

- $10 fee (48h) for over 10 km to 15 km

- $15 fee (within 48h) for over 15 km to 20 km

- $20 fee (subject to availability) for over 20 km (limited to within Ottawa) - An additional $5 fee applies to deliveries on the Quebec side

HOW WILL I KNOW WHEN MY ORDER WILL BE DELIVERED?

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You will receive an email when the pickup is ready or once the delivery is completed.

Our Menu

HOW BIG ARE YOUR SAMOSAS? HOW SPICY ARE YOUR SAMOSAS? ARE YOUR SAMOSAS HALAL?

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Our standard traditional samosa is approximately 30 g and 3" on each side. Samosas are medium spicy. If you wish for a very spicy samosa, we offer Punjabi samosas. All of our products are 100% halal. 

CAN I ORDER AN ASSORTMENT OF DIFFERENT SAMOSA TYPES IN ONE PACK/PLATTER?

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Wee offer an assortment of different samosa types in our Mix 60-Platter, Mix 120-Platter and Mix 180-Platter (fried samosas). Unless otherwise specified, the Mix 60-Platter comes with 20 veggie, 20 beef and 20 chicken samosas, the Mix 120-Platter comes with 40 veggie, 40 beef and 40 chicken samosas and so on. You can customize it however you want. 

HOW DO I COOK THE FROZEN SAMOSAS?

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Cooking instructions can be found on here.

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Before you order

Our website is designed in order to accommodate bulk purchases and catering. We are also available on a number of local delivery platforms. Click here if you are looking to place a personal order.

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